This policy explains how Harrington Trust Brokerage (“we”, “us” or “our”) handles personal information when you visit our website, create an account or use our fleet and insurance workflow platform. An organisation using Harrington Trust may also provide its own privacy notice where it acts as the data controller.
1. Information we collect
- Identity and account information, including name, email address, role and organisation membership.
- Customer, driver and contact information entered into the platform.
- Vehicle, rental, application, quote, policy, claim and compliance records.
- Documents and images uploaded by authorised users.
- Billing and payment metadata; full payment card details are handled by the relevant payment provider.
- Technical, security and usage information such as IP address, browser, device, sign-in and audit activity.
2. How we use information
We use personal information to provide and secure the service, administer accounts, operate requested workflows, process platform billing, deliver service communications, support users, investigate incidents, prevent fraud, meet legal obligations and improve the platform.
3. Legal bases
Depending on the context, processing may be necessary to perform a contract, comply with a legal obligation, pursue legitimate interests such as service security and improvement, or act on consent. Where a customer organisation controls data entered into its workspace, it is responsible for identifying the appropriate legal basis.
4. Sharing information
Information may be shared with authorised users and participating organisations as required by the workflow, and with vetted providers supporting hosting, storage, email, payments, monitoring and security. We may also disclose information where required by law or to protect legal rights. We do not sell personal information.
5. International transfers
Where a service provider processes information outside the UK, we use appropriate safeguards as required by applicable data protection law.
6. Retention
We retain information only for as long as necessary for the purpose collected, the instructions of the relevant customer organisation, and applicable legal, insurance, accounting and security requirements. Retention periods can vary by record type.
7. Your rights
Depending on applicable law, you may have rights to access, correct or erase information, restrict or object to processing, receive portable data and withdraw consent. You may also complain to the Information Commissioner’s Office. Where your information was supplied by a fleet, insurer or other customer organisation, contacting that organisation first may be the quickest route.
8. Security
We use technical and organisational measures intended to protect personal information, including access controls, encrypted transmission, security logging and restricted administrative access. No online system can guarantee absolute security.
9. Contact us
For privacy questions or requests, email info@harringtontrust.co.uk.